Supporting you with your application

Hearing loss - some top tips for job seekers

Does your hearing affect you at work? If your answer is ‘yes’, Access to Work could help pay for communication and equipment support.

Source The Royal National Insitute for Deaf People (RNID)

Image of a BSL sign interpreter translating for a person with hearing loss

Communication support – it’s your right

It’s vital that you are able to access communication support if you are deaf or have a hearing loss. Don’t be shy – it’s your right to have equal access. You can find out more in our summary of the Equality Act 2010. If you live or work in Northern Ireland, you will have to refer to the Disability Discrimination Act 1995 (external link, opens in new window) upheld by the Equality Commission for Northern Ireland (external link, opens in new window).

The Access to Work scheme can help pay for communication support at an interview or a workplace meeting. Please contact us for more information and advice about how to get an Access to work grant.

Equipment – what’s available?

There is a wide variety of products available which can help you in the workplace. If you struggle to hear in meetings, you could be supplied with a conversation amplifier or an amplified telephone to help you communicate with your colleagues.

If you are profoundly deaf, then our textphones enable you to communicate via Text Relay by receiving a caller’s message as text.

Who is eligible for Access to Work?

Access to Work is available for people who are in a paid job, unemployed and about to start a job or a work trial and people who are self-employed whose health stops them from being able to do their job.

Selecting a product

If you would like help selecting or identifying the right product for you, please contact our Customer Service team who will help you select the most suitable product for your needs.  

Telephone: 01733 361199 
Textphone: 01733 238020 


How to apply for Access to Work


Access to Work is a government funded scheme so you will have to apply directly. However, we can help you through the application process and provide information and advice.

Contact us today and we’ll help you have equal access to work.

Telephone: 0845 685 8000 
Textphone: 0845 685 8001